Tower Hill Corp ("Tower Hill," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at towerhillcorp.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
- Personal Identifiers: Name, email address, phone number, date of birth, and mailing address collected when you request a quote, apply for coverage, or contact us.
- Health Information: Medical history, tobacco use, and related health data collected during the application process to facilitate underwriting by Tower Hill carrier network carrier partners.
- Financial Information: Income details and coverage amounts used solely to recommend appropriate coverage levels.
- Usage Data: IP address, browser type, pages visited, and time spent on pages, collected automatically via cookies and analytics tools.
- Communications: Messages, inquiries, and callback requests submitted through our contact form.
2. How We Use Your Information
- To provide you with insurance quotes and facilitate policy applications with top-rated carriers carrier partners
- To respond to your inquiries and schedule advisor callbacks
- To send you information about your application, policy, or related services
- To improve our website, services, and customer experience
- To comply with applicable laws, regulations, and Texas Department of Insurance (TDI) requirements
- To send marketing communications, where you have consented or where permitted by law
3. How We Share Your Information
- Tower Hill carrier network carrier partners: As our carrier partner and underwriter, Tower Hill carrier network receives the personal and health information necessary to evaluate and issue insurance policies.
- Service Providers: We may share data with trusted vendors who assist in operating our website and services (e.g., cloud storage, email delivery, analytics), under strict confidentiality obligations.
- Legal Requirements: We may disclose information when required by law, court order, or regulatory authority, including the Texas Department of Insurance.
- We do not sell your personal information to third parties for marketing purposes.
4. TCPA Consent & Text/Call Communications
- By submitting a quote request or contact form, you expressly consent to be contacted by Tower Hill Corp and its licensed advisors by telephone, text message (SMS), and email at the number and address you provide, even if your number is on a Do Not Call registry.
- Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP.
- This consent is not a condition of purchasing any insurance product.
5. Cookies & Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support marketing. You may control cookies through your browser settings, though disabling them may affect site functionality.
- We use analytics services (such as Google Analytics) that collect anonymized usage data to help us understand how visitors interact with our site.
6. Data Security
- We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.
- However, no internet transmission is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights (Texas Residents)
- As a Texas resident, you have the right to: (1) know what personal information we collect, (2) request deletion of your personal information, (3) opt out of the sale of personal information (we do not sell your data), and (4) non-discrimination for exercising your privacy rights.
- To exercise these rights, contact us at support@towerhillcorp.com or call (832) 856-1704.
8. Children's Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect changes. Continued use of our services after any modifications constitutes your acceptance of the revised policy.
10. Contact Us
- If you have questions or concerns about this Privacy Policy, please contact us:
- Tower Hill Corp
Email: support@towerhillcorp.com
Phone: (832) 856-1704
TX Agency License: #2608479TX